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ExpressVPN is ending support for older versions of the Windows operating system that no longer receive security patches and updates from Microsoft. As a result, we will be deprecating Version 10 of the ExpressVPN app for Windows from March 20, 2024.

After this date, Version 10 of the ExpressVPN app for Windows will no longer receive feature or security updates. We will also only officially support Windows versions that are still supported by Microsoft (meaning Windows 10 and 11), via Version 12 of the ExpressVPN app for Windows.

Note: For a limited time, the Version 10 installer will still be available for download. You will need to contact our Support Team to request the installer. However, we highly recommend you upgrade to Windows 10 or newer and download Version 12 of the ExpressVPN app for Windows.

Why we are ending support for Version 10

Our decision is tied to Microsoft’s decision to stop supporting Windows 7, 8, and 8.1. Without regular security updates from Microsoft, any vulnerabilities on these versions of Windows will remain unpatched. As a result, your personal data could be at risk if you continue to use these versions of Windows.

As a security-focused company, we want to ensure our apps offer the latest and most secure technology. We also encourage everyone to use devices and software with the latest security updates.

Version 10 was the only version of our Windows app that could be used by these older versions of Windows, but it is no longer needed and is currently only used by a dwindling number of customers. Ending support for Version 10 will allow us to focus on delivering new features and security updates for Version 12.

We’re proud to say that Version 12 is both faster and more reliable, and it contains all of our most advanced features, including:

  • Threat Manager, which protects against nosy apps, trackers, and malware
  • Ad blocker, which reduces annoying display ads while you’re browsing
  • Parental controls, so you can protect anyone from accessing harmful or adult content on your computer
  • Auto-update, so you never need to remember to manually update our apps
  • The latest security improvements.

What you need to do next

If you are running Windows 7, 8, or 8.1:

  1. Upgrade to Windows 10 or Windows 11.
  2. Download Version 12 of the ExpressVPN app for Windows.

If you are running Windows 10 or newer and are using Version 10 of the ExpressVPN app for Windows:

  1. Download Version 12 of the ExpressVPN app for Windows.

If you are unsure which Windows operating system you are using, refer to this guide.

If you are unsure whether you are using Version 10 or Version 12 of the ExpressVPN app for Windows:

  1. Open the ExpressVPN app for Windows.
  2. Click Menu icon..
  3. Go to Help & Support > About ExpressVPN.
  4. The version number will be displayed.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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